TDC Holdings Sdn. Bhd. komited untuk memberikan perkhidmatan yang berkualiti tinggi kepada pelanggannya melalui pengurusan ejen, pengguna produk TDC dan pemberian insentif yang sistematik serta adil menerusi:

1) Pemantauan terhadap kualiti:

• Pembekalan produk
• Pengurusan hal ehwal pengedar
• Pengurusan latihan dan kelas untuk pengedar
• Pengurusan jual beli antara TDC dan pengedar
• Penawaran insentif mengikut garis panduan yang telah dikemaskini mengikut kesesuaian

2) Sentiasa komited kepada pematuhan piawaian ISO 9001, MS 1900 dan undang-undang yang terpakai.

3) Sentiasa komited untuk penambahbaikan berterusan melalui amalan ISO 9001 dan MS 1900.

4) Sentiasa komited kepada pematuhan berterusan bagi pelaksanaan sistem pengurusan kualiti dan segala kepatuhan Shariah.

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TDC Holdings Sdn. Bhd. is committed to delivering high-quality services to its customers through structured management of agents, TDC product users, and the provision of systematic and fair incentives via the following efforts:

1) Quality Monitoring in:Product supply

• Distributor affairs management
• Training and class management for distributors
• Transaction management between TDC and distributors
• Incentive offerings based on updated guidelines aligned with current needs

2) Continuous commitment to compliance with ISO 9001, MS 1900, and all applicable laws.
3) Continuous improvement initiatives guided by ISO 9001 and MS 1900 best practices.
4) Ongoing commitment to the implementation of a quality management system and full compliance with Shariah principles.

HAFIZ HIEW
KETUA PEGAWAI EKSEKUTIF / CHIEF EXECUTIVE OFFICER (CEO)